However, none came close to emulating the success that Zoom managed to achieve in such a short span of time. It had literally witnessed a meteoric rise to fame and currently boasts of probably the largest userbase of any video conferencing app. But in spite of all the goodies attached, the app isn’t free from its fair share of issues either. Various users have voiced their concern from time to time that the Zoom app is not working along the expected lines on their Windows 11 PC. The app tends to face frequent crashes, lags, and freezes, and its camera and microphone refuse to function. If you are also getting bugged with any of these issues, then this guide shall help you out. Follow along for the various fixes.
How to Fix Zoom not working in Windows 11
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.
FIX 1: Run Zoom as Admin
First off, you should consider running Zoom with administrative privileges. This will give it all the required permission set to function in a non-restrictive environment.
FIX 2: Run Zoom in Compatibility Mode
In some instances, the app might have an issue or two in running in the latest OS build. Therefore, you could opt for running the app in compatibility mode in the earlier iteration of Windows. Here’s how:
FIX 3: End Zoom Process
If the app’s background processes aren’t functioning along the expected lines, then its repercussions will be faced by the entire app. Therefore, you should consider ending those processes and restarting them with a fresh instance from scratch. Here’s how it could be done:
FIX 4: Delete Zoom Cache
If a lot of temporary data gets accumulated over the due course of time, then not only will it slow down the system, but could also conflict with the normal functioning of the PC. Therefore, you should consider deleting these cache files right away, using the instructions listed below:
FIX 5: Toggle Zoom Permission
If you are unable to access the camera while using the Zoom app, then the issue might be related to the app’s camera-related permission. To rectify it, you will have to refresh its permission, by disabling and then re-enabling it. Here’s how it could be done:
FIX 6: Update Display Drivers
Using an old or outdated graphics driver could result in quite a few issues, including the one that we are currently dealing with. Therefore, it is recommended to update the drivers to the latest version, using the instructions given below.
FIX 7: Disable Firewall
In some instances, the Windows Firewall might raise a false positive and flag a genuine data exchange process as a malicious one. This in turn will prevent the app [which is Zoom in this case] from accessing the internet on your PC. However, if you are sure that the source and destination of the data exchange are trustworthy, then you could temporarily pause the firewall and test out the results. Here’s how it could be done:
FIX 8: Use SFC and DISM Commands
System File Checker and Deployment Image Servicing and Management are two command-line utility tools that scan for corrupt Windows files and then replace them with their working counterpart. The major difference between the two is whereas the SFC replaces the corrupt files with the working ones from the cached directory on your PC, DISM does so by downloading the working files from the online Microsoft servers. And as of now, we would be making use of both these tools to fix the underlying issue. Follow along.
FIX 9: Reinstall Zoom
If none of the aforementioned methods managed to spell out success, then your last course of action should be to uninstall the app and then reinstall its latest version from the official site. [Before uninstalling, make sure to take a backup of all the data and files beforehand]. That’s it. These were the various methods that shall help you fix the Zoom not working issue in Windows 11. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.
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